Voicent AgentDialer - Call Center Predictive Dialer Lesson 1: How To Create & Import Call Lists

Voicent Agent Dialer Lesson 1: How To Create & Import Call Lists
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Closed Caption:

welcome to with an Asian Tyler call
center predictive dialer
in this life in we will show you the map
it's effectively create
import called
method number one manually
entered a cop bethe number two copy and
paste the call
method number three use poison agent
I'll
import tool met the number one
enter the contact information manually
into within Asia Thailand
spent
met the number two create new column
field and then
copy and paste contact information from
another document
such as Excel create new column
fields by selecting at it then add
column
for this lesson you name it business
want the column is created
create another column named me the new
the
good switch to the document that
contains your contact information select
the information
right click to copy or controls see on
your keyboard
switch back to voice an agent Tyler
selected empty cell under the name colin
then press controlled
massive numbers three
utilize boy cities in tyler is universal
in the morning
it is really easy to use in the most
common way to import contacts
from East first go to File
then go to important
next search for the document that
contains your contact information
this is that you preview many on the
bottom you will notice there are several
back
this set as name-calling is used to
assign the column that displays the
contact me
the senate's phone call I'm is useless
and the column that displays the
contents phone number
the ignore column but is used to discard
columns that you do not like
finally the use first row and column
header
is used to assign the first round as the
field tied
check this box if you already have
details name
phone email displayed on the first row
this is used to avoid
stage
the man
the new theme
the No
this concludes voice in a desert island
lesson
on how to create Mark Collins
for next lesson we'll show you how to
start predicted campaign
I'll