Hikvision Password Recovery

A How to Reset your Hikvision Device's Password to the default.

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Closed Caption:

this video will guide you
what information to send to your local
technical support to recover your device
password you can use this application
High Commission tools or client software
to download this application
go to www that hike mission . com
open your hydration tools and select
sadp SI dps asserts active device
particle
it's a simple tool designed to support
hydration dvrs and be ours
cameras and video servers with the pc
connected to the same local network
it allows to manage the network
parameters of all hydration products
after launching the utility all devices
will be found automatically the window
consists of several elements the list of
Detective devices and side panel that
contains information such as IP address
port and serial numbers
locate and select the device through the
list then its password recovery
highlight the model and serial number
copy and paste the whole information and
send it to your local technical support
team via email
along with the model and serial number
also indicate the start time of the
device
once you receive the recovery code from
your technical support team
apply the code and the restore default
password and click confirm
once the process is completed and
successful the device password is now
set back the default
yeah
you can also use client software to
restore your device password for IBM is
4200 there are two options you can use
but both are the same procedure just
like High Commission tools you can use
input camera or device management using
the device management
click show online device locate and
select the device through the list that
needs password recovery
in this window you will find all the
needed information about the device but
to get model and serial number and also
start time of the units those
information is important to our
technical support to properly generate
recovery code for your device
import camera option is also using the
same form
just like the device management just
simply apply the same procedure on
requesting recovery code or applying
generated code he receive
yeah
if you're having issues with provided
recovery code please contact the
original technical support team from
High Commission
yeah