Staging Drivers for Plug and Play Using HP RemovePNPDrivers Utility

This video describes how to download and extract the software, remove staged HP printer driver files using the HP RemovePNPDrivers Utility, package and stage a driver using the HP Driver Deployment Utility (DDU), perform a Plug and Play Driver install, and verify the correct driver is installed.

For other helpful videos go to hp.com/supportvideos or youtube.com/hpsupport. More support options for your printer are available at hp.com/support.

This video was produced by HP.

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Closed Caption:

Staging Drivers for Plug-and-Play Using
HP RemovePNPDrivers Utility
Objectives:
Download and extract the software.
Remove staged HP printer driver files
using the HP RemovePNPDrivers
Utility.
Package and stage a driver using the
HP Driver Deployment Utility-
DDU.
Perform a Plug and Play driver install.
Verify correct driver is installed.
Note:
The tools shown in this video are part
of the HP Park version
one point seven.
In this video we will focus on two
components of the driver life cycle:
Stage and Install.
Search for existing HP Plug-and-Play
printer driver files
in the Windows driver store
and remove these staged HP UPD
printer driver files.
Package driver files and code needed to
deploy the new driver.
Copy the packaged driver files to the
windows driver store.
Using Plug-and-Play,
install the USB connected printer.
Verify the correct driver was selected.
This video focuses on two HP PARK
Utilities
RemovePNPDrivers executable
This utility searches for HP
Plug-and-Play printer driver files in
the Windows driver store,
and provides an option to remove these
staged printer driver files.
Currently installed printers are
unaffected by this utility.
Note that only the default location for
stage driver files on Windows will be
searched for driver files.
HP Driver Deployment Utility DDU
The HP driver deployment utility is a
windows application that packages the
driver files,
and the code needed to deploy them,
into an executable and cab file.
These files are run on the client PC to
copy the driver files to the Windows
driver store.
RemovePNPDrivers executable
Removes only the selected HP printer
drivers from the Windows driver store.
Does not impact currently installed
drivers or print queues-installed
printers.
As an initial step for this video,
we already downloaded and extracted
the HP Park tools from
www.hp.com/go/upd
and the HP Color LaserJet 5525 model specific
driver from
www.hp.com.
Right click the start button in the lower
right corner and click open Windows
Explorer.
Click local disk C drive
to expand the C directory.
Double-click the Park-v-1.7 directory
to view its contents.
Doubleclick RemovePNPDrivers.
Note there are two executables:
RemovePNPDrivers for 32 bit environments
and RemovePNPDrivers64
for 64 bit environments.
You must have admin rights to run this
utility.
Since we are working in Windows 7
32 bit,
right-click
RemovePNPDrivers.
Click run as administrator.
If the user account control message
appears click Yes.
The initial dialogue for the utility
appears.
Check enable driver removal.
Click Next.
Verify that HP Universal Printing
Drivers Only is selected. In this case we
want to remove all versions of the HP UPD
from driver store.
If there is a version of the HP UPD
you don't want to remove, uncheck that
driver.
Click Remove.
A warning message appears to verify you
want to remove these files.
Click OK.
Note that the files are removed.
Click Close.
Select the park directory.
Double-click
the driver deployment utility directory.
Double-click the application hpbddu executable.
If a User Account Control dialogue
appears,
click Yes.
Click Select Driver.
Go to the directory where the driver is
located
and select the file
hpc5520c.inf
for 32 bit,
hpc5520u.inf
for 64 bit.
Click Open.
Click OK.
All drivers in the inf will be staged.
Select Preload the driver.
Click Save As.
Enter a name for the package or use the
default name.
Click Save.
Click Create Package. If a message appears
stating the file is too large,
the message can be ignored.
When the message appears,
Package successfully created,
click OK.
Close the DDU dialogue.
Close Windows Explorer.
Double-click the name of the executable
you created.
If a user account control dialog
appears, click Yes.
The driver is preloaded into the
driver store.
Turn on the product
and then wait until the printer is in
the ready state.
Connect a USB cable to the product and
to the computer
and then wait while Windows
automatically detects the product,
locates
and installs the driver files.
Click Start
and then Devices and Printers.
Wait for the new print queue to appear.
Right click the print queue and click
Printer properties.
Print a test page.
While the test page prints,
click Close.
Click the Advanced tab
and verify the correct driver is
installed.
Click OK.
For more information on the HP Driver
Deployment Utility - DDU,
see the readme file
in the driver deployment utility
directory.
For more information on the RemovePNPDrivers Utility,
see the readme file in the RemovePlugPlayDrivers
directory
For more information about the HP UPD
including information on different
supported driver installation methods
and driver pre-configuration tools,
see the
HP Software Administrator's Guide
available on
www.hp.com/go/upd.