|
|
Home : Business : Helpdesk & Remote PC
Service Center Manager (SCM) - Server
Service Center Manager (SCM) - Server Details:
| Publisher:
|
Alarit Inc. |
| Version:
|
2.0 |
| License:
|
Commercial |
| Price:
|
$1000.00 |
| Operating Systems:
|
Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000 |
| System Requirements:
|
Windows 9x/NT/2000/XP |
| File Size:
|
0.02 MB |
| Total Views:
|
627 |
| Total Downloads:
|
0 |
| Rating:
|
 (4 out of 5 Stars) |
| Release Date:
|
9/17/2002 |
| Last Update:
|
2/26/2006 |
|
|
Service Center Manager (SCM) - Server Short Description:
Service Center Manager (SCM) – software for service centers and workshops.
|
Service Center Manager (SCM) - Server Long Description:
Service Center Manager (SCM) – software for service centers and workshops.
SCM represents new generation of management software for service centers. It manages full life cycle of repairing and tuning – from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports.
SCM is built with intuitive interface bound to terms used in service industry. So, it works with "Equipment" having one or more "Defects". "Equipment" is received from "Client". After 1st stage – "Receiving", it goes to 2nd – "Estimating", where "Repairs" investigated to be done on this item – and so on.
Here is brief list of stages:
- receiving;
- estimating (defects and repair pricing);
- customer approval;
- dry-out (if needed);
- repairing (in-house or subcontracted);
- quality check;
- shipping back to customer.
Each Equipment is accounted by it's Model, Model Group, Manufacturer and Serial Number, and can have one or more Accessories (also available for repair). Repair pricing are automatically calculated by Rates assigned to each Model, Accessory depending on Defect found.
As already mentioned, SCM has great "Reports" section, covering all kinds of requests (financial, work related, summaries etc.). We can customize reports for our clients. SCM also have strong security features, allowing assignment of proper Users to Groups accessing only to certain features of application. Also SCM if fully language-customizable, so one can translate it quickly to his native language.
SCM was written using Microsoft Visual Basic 6.0, Microsoft SQL Server 7.0 (works under SQL 2000), COM+.
SCM is fully customizable for customer needs, so it can be even adjusted by customer himself. More complex changes we can provide after determining specification.
SCM is currently successfully used by many Service Centers.
|
Service Center Manager (SCM) - Server Keywords:
service centers, service center software, workshops
|
|
|
Service Center Manager (SCM) - Server Reviews by Users
Total Reviews: 0
Total Points: 0
Submit your review
|
We deliver articles like below right to your inbox for free:
Troubleshoot Group Policy Errors
by Antu Jain
Group Policy is Microsoft product that comes bundled with Windows NT. It aims at providing the users with centralized management and configuration of computers and remote users using an Active Directory environment. Group Policy is widely used by small businesses, corporate, schools to put restrictions on certain actions that may pose potential security risks. Group Policy users know what an extremely powerful and flexible technology it...
Document Management Software and Cost Control
by Dustin Baker
Can document management software help control costs? Before we answer that question, let us try to get an insight into the real significance of cost control. After sales volumes, costs are significant in generating profits. In a competitive market selling prices tend to be inflexible; you have to sell at the market prices. That means you have to control costs to achieve profitability. By controlling direct costs of sales you increase the margins on each unit sold. By controlling...
The Importance of Website Designers
by James Kronefield
When you are searching for the best way to have a web design that can capture the attention of your visitors you need to consider using a website designer. It can make a big difference in the success of your website, which is one of the reasons you should use website designers. They can help you have the site you need to make a good impression and keep your visitors coming back. You do not have the luxury of meeting your visitors in person so you have to make sure that your website design is goo...
Hospitality Software
by Prabhash Bhatnagar
One on the biggest problems in the hospitality business is that you never have time. It’s nearly impossible to develop all the policies and measures to make your business run more smoothly. Not that it is easier in any other business, but by its very nature the hospitality business is very demanding. You have to be a veritable octopus to handle its various departments. Since none of us are octopuses’ high-quality hospitality based software can provide a reprieve as...
Security from Doorway to Desktop: Tying Together Physical Access Systems and IT Networks
by David Ting
In today's world, the role of security is changing dramatically. As technological capabilities have finally caught up with security theory, many organizations are now looking to bridge building and network access systems for unified enterprise security management. Despite their common purpose, physical access and logical access technologies exist in parallel worlds. Physical access technologies, such as building security systems and employee access cards, are controlled by the corporate secur...
|
Recommended Products:
|
|
|
|
|