IT Help Desk Password Reset Suite Short Description:
IT Help Desk Password Reset Suite Web based Help desk
IT Help Desk Password Reset Suite Long Description:
IT Help Desk Password Reset Suite - Web based Help Desk Password Reset manager, for users to change their AD passwords. It supports Help Desk Delegation. Supports Password Reset/Unlock account/Change Password through web with/without help desk. This Password Reset Software can help your organization to reduce costs, improve security, and increase productivity. The Help Desk admin can securely reset password or unlock account for the managed users.
Administrator can give Password Reset Permission for a group/team, so those who are in the group/team can manage their own password related problem themselves.
Features:
1. Overcomes the vulnerability in Self service password reset which relies solely on answers to personal questions.
2. Supports Password Reset/Unlock account/Change Password through web with/without help desk.
3. Avoids vulnerable user authentication mechanism like asking set of personal questions rather uses the default windows authentication for doing Password Reset/Unlock account.
4. Administrator can give Password Reset Permission for a group/team, so those who are in the group/team can manage their own password related problem themselves.
5. Administrator can view the history of actions/operations done by the users which will be helpful for tracking purpose.
6. Improve user productivity and reduce help desk work load.
7. Do not need the tedious user Enrollment process.
8. No need to install Password Reset on every computer.