Chime for Lync - Alchemy API Integration

IM enable your internal and/or external service desks with Chime to extend the value of your Microsoft Skype for Business® investment. After more than 10 years of developing IM-based chat solutions for large enterprise help desk and service centers, we built Chime to meet the scalability, expert routing and integration needs of today’s social enterprise.

For more information please visit: http://www.addchime.com

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integrate with alchemy ATI DEA agent so
first started chat from the web content
and after the speaker start the chat and
a brief conversation agent is going to
take this year's question
run it through alchemy API and get back
ranked you were then create conversation
British agents going to send that data
to the secret data which will then be
exposed to x-rays context with its so
called a context and over and we're
gonna see what that looks like the
expert make this bigger so you can see
what's happening under medidata that's
where the secret data ads and you can
see the bottom two new keywords have
been added there is rain here in town to
and then top 5 keywords and those two
and the question so maybe I you'll have
to get out and I T then free to download
and you can start playing right right
right so after this session is done and
the speaker is left in the post
conversation British agent gonna do
something similar except it's gonna take
the chat messages that went back and
forth between the speaker and expert and
it's going to do a sentiment and house
there are three new tags sentiment type
sentiment score and whether it's mixed
sentiment
China and the Archimedean I thank you
for watching