Computer Fix Phone Scam

Beware - A number of our customers have told us about phone calls they have received telling them that their computer is infected with a virus

The caller sounds official sometimes claiming to be from Microsoft, telling you that that many computers in your area have been infected. He will probably ask you if your computer is performing slowly. If your computer is not running, he will ask you to switch it on and report how long it took to start up.

When your computer is running, he will tell you that a technical expert can take over control of it and clean off the "virus infection" for you.

This is a known as telephone phishing and is a scam. They are attempting to sell you a service you don't require and are trying to see if they can introduce spyware (to capture information like online banking details or your email address book) Another company name used is Dial Care PC

If you happen to receive one of these phone calls we suggest the following action:
- Ask the caller for the name of their company, where they are located, and their phone number
- Tell them politely that the computer actually belongs to Peter Brown on 01279 777169 (This is the telephone number of Easykey)
- Do Not obey any instructions to type anything into your computer. (This is an attempt to install a program so they can take remote control of your computer)
- Do not give them any credit card payment or bank details

Microsoft will never cold call people who use Windows. Nor is it possible for complete strangers to know anything about your computer (they are guessing you have Windows to con you) NEVER allow strangers to take over your computer.

To be safe we would strongly advise you not to use your computer, shut it down immediately and contact us as soon as possible for advice. We can scan your computer for various malicious or remote control software that may have been installed.

---

Closed Caption:

it was just saving a hot cup of coffee
it up school gotta just on
also use this evening I'll fellowship
recording
got it on okay right don't you
just site done jobs you plane and my
flight including all this week
of the week site and you will see all
the information got a shot
okay somewhat disheartening got
using it loading you think the future is
corrupted size
stepped up into this offer part of the
country to you think the IPSS
using all of your banking detailed
information that you have to get up get
up
it the ticket did you think I yes it
upsets of you
to do anything as a kid your computer
yesterday evening
down seven got a notification ducky I
yesterday you know the other one and you
feel like this
so he nor did I get the stuff just when
you go to the traditional to feel you
but it is just
without I feel they don't like the exit
see you know fun
you know my only child yes me to pick up
the other lady the lightest
you to raise tuition with a kid I we
have all these changes all that
so what's my IP address them status 192
public study was not 3.7 doing
session 1922 though
31 yes public see
Russia and thats that's my IP address
such a late addition I just said you did
that age with your computer but internet
I
shot
you know actually died it is that you
are thinking of
extabit think that you gave to the it
fly to Lexington so I did she think it's
just us tonight yep yep that's to us
let me just get the notification solid
if you get a few
like first
regarding so that he also be like if
it's just something I didn't even have
to check this budget okay
I'll sex make it one thing very clear:
if you've got a new computer
fuck you fuck you fuck you love you got
protection I
anyone if that if he does if any left if
you think it'll be to
XO so you still have what's have no use
yes my anti-virus yes all
nothing also nothing is also used if
anyone is looking at a few
right soul not just you dont be talkin
security getting up you don't have to be
electing cost okay I am actually
of it's just been shuffled hola hola dnt
want to activate
to me know it three years on the Maximus
like right and
I'm how much will it cost if you go with
the meaning of CEO's
its 199 I did you go to lifetime
just $2.99 dollars what the 199 dollars
saw yeah it's a tough kid Dutch and
phone it will be 100 3d phone
smaller single-use also under
seventy-five like
somewhat and what is it that I'm
actually paying for
guessing for have to kill
so that no hotter do any damage to your
computer
like going but I think of something
classical
or did you feel i disturbing optical be
of the whole people like this
this I'm talking security yet giving you
orange
your computer that he's only apply to
fit the bill would be told about
this offer but we still did review what
will install and use of computer
what's up I wanna threat of air lucky to
have you with us of computer so what's
of
you going to instill so then you've
bought this computer you wanna oranges
lia sophia that's a high fidelity
on unit allied units offer already
because no such a special that's about
it of it but i think thats a few
seventy-plus just the event that
something special that I think that we
just got beat up
somebody that he did the activating this
software
but also for such a user wealth of local
it is still operating system that is
using
at school or less of it yet what action
they call it also can ship
action i cud had also
anti-trust going to give it that's
because you're getting a bloody
was your day is that it doesn't take a
genius to have to put but yes but
you give up to like you English that
beautiful initially indicated
it was visiting a fatal to the like to
thank you might ask if you see a post
so who manufactures the software book
who manufactures the software makes the
software
so we also wanted to go out of the
makers of fact you make the software
it what that okay PC is
use your own software yes so okay
and I
yes sir yeah okay what happens next
and I'm yes
so hard all morning even called it a bit
I'm
I'm he how long the warranty
yes and the minimum is
three years some action is like today
and had to pay for it
not a Best Buddies Dutch because shots
right
but Austin for she visited Haiti nobody
I don't think your fault set so I didn't
answer I can say that again
savings of a fight pick your fault baby
soul sophisticates Monday secure of out
to lunch and after that of actually
just checked off on you and editions of
the state's me to me that I must have
any
haifong I think setting up for me to
even touch it
stuff if you don't have to share any
details on this point guard University
of games I just really that's what's up
of the wonderful the space
you know they getting back together me
right now like
know all the chocolate fixed right know
this security has been showing a
computer
I'm not really sure that have a security
problem
yes because if you don't have a problem
woke up this edition 1m10s corrupt files
and computer a
doesn't all don't know computers have as
and I love
filed of yes so
what does that mean of twelve Irish day
snow lotus talking to compare this
no lies just ahead of you know that
means you and you must something okay
say the lightest of yet tough but he
expected
hoping to score of 25 that I think this
offer 550
so have to know someone can access my
computer
I think about it say
I'd the understand about no virus just
saying
I actually I'll show you a pic
such are connected to the likes of 25 to
40
right no correcting you there I show you
the problem of
day look kill people
yes the left yes but sort can you text
me grep
talking yeah just after the Kentucky
you will see the horse laugh it off
stocky yes of just talking
yes can you keep a ledger are looking
for
that's a bit %uh yes 7:30
I'm a little rusty okay that brings up
the run command
yeah
%uh just because you don't gotta love it
yes and not just lost I can do it
dot dot dot dot dot dot dot
yet
as a London yeah also lost her
yeah chief or George
yeah ever so many
yeah any political yeah
I saw it go yeah
and 4.3 yet
Obama so nobody yet stocks of
yes give up quick
okay
yeah give us feel before connection of
come up right and awesome orphanage
of feed is opting to enter the pics it's
called yes I'll give it a shot
nor should it go to anyone because
although it did you just say what a
support for their computer offices up
mostly of communication
that's just what the coaches of you
don't need a support ticket sales to the
court if I put that code in that both
is not yet click on that link you need
to login
yes I think you will be connected to the
study
like was ordained obviously the over the
FBI find a computer
right I
but you're asking not you're asking also
some remote control of my computer
on the best buddies I of David meeting
juppe meet up
you said that she got FB if any budget
on you
you don't get me anything of we just got
to the station at that point of time
ago but anymore but that's just not feel
you don't just as adjusted
have a legitimate cause I feel fight to
get close to you
play it like a salt can get just the
thought that they could get what you
want to get a feedback from your site
you don't have two horny Microsoft up
the same likes of two gonna call me
they can't get the feedback I got a good
start or PO Box yes I did you
huh what we have told you right because
results lightfoot okay
well I mean I run an IT company
okay okay and I've just
I'm been listening very Catherine
recording your full
okay I'm against a new chief and
I'm what most been giving people is
completely incorrect information
and I'm your asking strangers
your life asking people dealing in
people here asking them to take remote
control of your computer
and you're selling them products they
don't need and
I'm it's a very dangerous thing to do
and you're possibly even introducing
malware or anti-spyware you yourself say
and no never call this number again
and never call any of our customers
again you love it self-imposed
it's just across town piece of advice
particular for
very funny funny that's how it's gonna
be
it's really funny that you don't know
what the photograph it isn't
on it I love you you know this seems
mama de lecture tonight he thanks for
visiting you don't know what topic
no course no I am we know
you run your nose cool for lots and lots
of people
on the direction I T company all get so
please still bringing people just
telling me that made
you pick it up kicking up dust settles
on your computer like fight
the
in