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Voicent Agent Dialer

Voicent Agent Dialer


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Publisher: Voicent Communications, Inc
Version: 8.0.7
License: Freeware
Price: $0.00
Operating Systems: WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic
System Requirements: Windows 2000, Windows XP, Windows Vista
File Size: 0.28 MB
Total Views: 1062
Total Downloads: 3
Rating: Voicent Agent Dialer not yet rated. [Submit Review] [Award Rating]
Release Date: 1/6/2006
Last Update Date: 9/29/2011
Voicent Agent Dialer icon
Voicent Agent Dialer Short Description:
Predictive dialer and semi automatic dialer for telemarketing campaign.
Voicent Agent Dialer Long Description:
AgentDialer is a state of the art predictive dialer that your business can rely on. It requires no additional telecom hardware, calls are made through SIP based VOIP service or Skype. Because this is a software only solution, AgentDialer is easy to use, flexible, and affordable. Unlike traditional predictive dialers, Agent Dialer enables agents to work remotely, such as at home or even in a different country. The only requirement is a broadband internet connection for your agent. AgentDialer is a predictive dialer and a semi automatic dialer system combined. In predictive dialing mode, the system automatically dials the next phone number, if it is answered by an answering machine, it leaves a pre-recorded message or simply hangs up; if it is answered by a live person, it connects the call to an agent automatically. In semi automatic dialing mode, the system can rapidly dial a phone number by the press of a key. Once connected, you can talk on the line, play pre-recorded audio files, record the whole conversation, or transfer the call to another agent. Use AgentDialer will increase your productivity for make a large number of outbound calls. Predictive Dialing Key Features include no telephony hardware or phone line required. Calls are made through Skype. Agent can work remotely, such as at home. Screen popup contains all information about the current call. Skip answering machines or leave message automatically. Record phone conversation. Save notes about the phone call. Agent call report. Support multiple phone lines and multiple agents Semi-automatic Dialing Key features include, dial a phone number, transfer the call to another number, play a pre recorded message, record the conversation, all by the press of a key. General features include easy to use spreadsheeting, do not call scrubber, import and export call list.
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