Job Log

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Publisher:	Lazy Bayou
Version:	4.2.0
License:	Shareware
Trial Limitations:	14 Days
Price:	$29.95
Operating Systems:	Win2000,Win7 x32,Win7 x64,WinOther,WinServer,WinVista,WinVista x64,WinXP,Other
System Requirements:	IE 6.0 or later
File Size:	33.36 MB
Total Views:	4262
Total Downloads:	70
Rating:	[Submit Review] [Award Rating]
Release Date:	8/13/2008
Last Update Date:	10/14/2011
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Job Log Short Description:
Help desk ticket tracking for the small business owner

Job Log Long Description:
Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the resolution is saved to the knowledge base where future issues of the same nature can possibly be resolved while the caller is still on the phone. Reports showing open tickets by department and technician allows management to keep up with open tickets that may need to be escalated in order to get the issue resolved in a timely manner.

Other Software Products by Lazy Bayou:
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2) For Rent
3) Stable Manager Pro II
4) Trap Line
5) Stable Manager Pro
6) Rodeo Rider
7) Game Bag
8) Farm And Garden
9) Handy Man Pro
10) Train Man Pro

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